Shipping policy

Return Policy – Kustom King Traditional Archery

General Returns

All products have a 30-day return period starting from the date you receive your order.
All returns must be authorized with a Return Merchandise Authorization (RMA) number.
To initiate a return, contact kktarchery@gmail.com to request an RMA#.
The customer is responsible for return shipping and insurance.
If an order is canceled after it has shipped, the customer must cover return shipping and will not be refunded the original shipping charges.
Original shipping is not refunded.
Returns authorized after 30 days are subject to a 15% restocking fee.
If any accessories (e.g., string, strike plate, nock) are used or missing, their value will be deducted from the refund in addition to the restocking fee.

Address

Refunds

Return Shipping Insurance

If returned items are damaged in transit, the customer is responsible for filing a claim with the shipping provider.
Refunds will be processed only after an insurance claim is paid in full.
No refund will be issued for uninsured returns that arrive damaged.

Return to Sender

If a package is returned as “Return to Sender,” we will refund the item cost minus the shipping cost and a 15% restocking fee.

Cut Arrows

Shrew Bows Return Policy

Shrew bows may be returned within 10 days of delivery.
Contact kktarchery@gmail.com to request an RMA#.
The customer is responsible for return shipping and insurance.
A 4% restocking fee applies.
The bow must be returned in perfect condition.
If the bow is damaged during return shipping, the customer must file a claim with the carrier.
No refund will be issued for damaged items if no insurance was purchased.

Staves

King Staves carry a 30-day warranty if the stave has not been worked or altered.

Shipping Statement

For questions or to begin a return, please email: kktarchery@gmail.com